一、委婉抱怨

　　不知你是否能夠幫助我一下

　　很抱歉,打擾了,我想……

　　有點(diǎn)事情想請(qǐng)你幫個(gè)忙

　　真不好意思,只是

　　I wonder if you could help me

　　Look, I’m sorry to bother you, but

　　There’s something you could help me with

　　I hate to have to say this, but

　　二、如何勸解別人的生氣

　　放心吧 你難得不覺得你自己是不是反應(yīng)過度了一點(diǎn)嗎?(太敏感了嗎)

　　沒什么值得心煩的

　　你一說,我還真不好意思(難為情了)

　　Take it easy!

　　Don’t you think you’re overacting a bit?

　　There is no reason to get upset.

　　I am sorry to hear that.

　　三、提出建議和忠告

　　不知您有沒有考慮過……

　　我想那是一個(gè)不錯(cuò)的注意

　　你想到過沒有

　　你總是……

　　我要是你,就……

　　你最好

　　I was wondering if you’d ever thought of

　　I think it might be a good idea. Have you ever thought of

　　Don’t you think it might be a good idea to

　　You could always……

　　If I were you I’d……

　　Why don’t you……

　　You’d better……

　　四、了解別人經(jīng)歷

　　Didn’t you once……幫助別人回憶

　　Did you ever……

　　Tell me about the time you……

　　I hear you once……

　　You’ve…, haven’t you?

　　What happened next? 后來呢

　　Why didn’t you…? 你為什么不

　　Did you… before that?

　　How do you feel when ?那時(shí)候你感覺如何

　　Where were you doing while……?

　　Then what did you do?

　　Did you think of…?

　　五、回顧時(shí)引導(dǎo)別人的想象

　　要是……你會(huì)干了些什么

　　要是……情況會(huì)怎么樣

　　如果……你會(huì)有什么樣的感覺?

　　What would you have done if

　　What would have happened if

　　How would you felt if

　　六、這樣回應(yīng)引導(dǎo)

　　我不知道,我猜我會(huì)

　　很難說,但是我想我會(huì)

　　當(dāng)然啦,我……

　　Oh, I don’t know, I guess I would have…

　　Hard to say, but I think I would have…

　　Well, of course, I could have

　　七、老實(shí)道歉

　　噢,實(shí)在對(duì)不起 Oh, I’m awfully sorry……

　　歉意之深,實(shí)在是無以言表 I can’t tell you how sorry I am……

　　我真不知該怎樣說才好 I just don’t know what to say……

　　萬分抱歉 I’m extremely sorry。

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